Shipping & Delivery Policy
Last updated: November 2026
1. Classes, workshops, events and passes
- These are services, not physical goods, so nothing is shipped
- Your booking is confirmed as soon as payment succeeds (or immediately, for free sessions)
- Your QR ticket or class pass appears instantly in the Slayzi app under your bookings, and a confirmation is sent to your email and phone
- Show the QR ticket at the venue to check in. The session takes place at the date, time and venue shown on the class or event page
2. Merchandise
- We currently deliver within India only
- Delivery is free
- Orders are usually packed and shipped within 2–4 business days, and delivered within 5–10 business days of the order, depending on your location
- You can follow your order's status (Being packed, On the way, Delivered) in the Cart tab of the app
- Please enter a complete delivery address and a reachable phone number. If an order cannot be delivered because the address is wrong or nobody is available, we will contact you to arrange delivery again
3. Delays and problems
If your order has not arrived within 10 business days, or it arrives damaged or incorrect, contact us and we will help. See our Refund & Cancellation Policy for replacements and refunds.
4. Contact us
Email: hello@slayzi.com